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posted May 10, 2024 11:54:01 AM

Critical Notice

Ok should I be concerned about the e -mail I received.  It says they did not use correct deduction.  Standard VS. Itemized. Says they are sending a $60 check to cover the cost of turbo tax.   Help do I worry or not.  Thanks

 

[email address removed] 

 

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3 Replies
Level 15
May 10, 2024 11:59:11 AM

We don't always know what Turbotax does.  If the program used the incorrect deduction for some customers, you may be able to prepare an amended return to change your deductions and get an additional refund.  Turbotax can't file an amended return for you, even though they should know who was affected by the bug.  There's no way to know how much additional refund you might be entitled to without preparing an amended return to see what happens. 

 

You can try preparing an amended return and see if your deductions and tax change.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/amend-federal-tax-return-current-year/L7eS6o1qh_US_en_US?

Level 15
May 10, 2024 1:06:14 PM

I'm totally guessing here since you didn't indicate anything about the situation...

 

Is it Federal or state related??

 

IF state...

What state?  Like there are more than 40 with an income tax

Oregon????

If so, a problem with that state showed up 4 days ago:

How do I amend my Oregon state tax return to correct my overpayment? (intuit.com)

______________

Or some other state issue??

 

Level 15
May 17, 2024 7:30:40 AM

@Aĺexis28 

 

If you are referring to the error in the Oregon state tax return, you should follow the instructions in the email that you received, or in the following FAQ.


How do I amend my Oregon state tax return to correct my overpayment?