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Level 1
posted Mar 27, 2024 1:38:34 PM

Credit card billing address appears locked on US

I would like to pay for my TurboTax Premium return with credit card. I live in Europe. I am attempting to add a new credit card as my prior year one has expired.

 

I can add all the credit card information, except address given the country appears locked on "United States". I want to change this and add my address but it appears locked.

 

Please help so I can pay TurboTax and finalize my filing. Thanks! 

0 3 1062
3 Replies
Expert Alumni
Mar 27, 2024 1:44:26 PM

You must have a US billing address for the credit card you use.

Level 1
Mar 27, 2024 1:45:30 PM

Seriously?
Does that mean foreign residents can't really use/pay for TurboTax?

Expert Alumni
Mar 27, 2024 1:46:36 PM

Please call TurboTax Customer service. They might be able to help you.  Here is a link:  Turbo Tax Customer Service