See this TurboTax support FAQ for error 567809 which is similar - https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/error-567809-102348-cannot-save-tax-file-file/L4rpm9zSL_US_en_US?uid=m01724ni
Error: 567812 is displayed when I attempt to save my .tax2024 file on my D: drive partition (along with my other tax data). It also leaves lots of .taxbak files in the D: directory I'm using. I checked the file properties of the .tax2024 file, and there are no read-only or other restrictive properties set. I've been doing this same process with Turbotax for decades (storing my .tax file on my D data partition), but for Deluxe 2024 there is a new restriction. I updated and restarted the program. I verified if I do exactly the same thing, but save in the Windows Desktop directory (on the C: Windows drive partition) it works fine. It's unacceptable that Turbotax wants to block me from saving in the directory of my choice on a partition of my physical drive on my own laptop. Intuit customer support was no help, just going through a checklist, but finally agreeing to make a customer feedback request.
This bug should be fixed.
You can move your TurboTax file from C drive to D drive after completing your return.
Navigate to the local C drive, right-click the files you intend to transfer and select "Copy" or "Cut." Click the local D drive, right-click anywhere, and choose "Paste."
Dear Expert,
I am getting Error 567812. I am on TT Desktop this year instead of online, and cannot save my work. I installed normally/default and TT is on the computer's C drive, C:\Program Files\TurboTax. I cannot save a copy to that location (do not have permission acc. to TT). The file ending ...1040 Individual Tax Return.tax2024 was last saved in January, when I started my taxes. I lost all work yesterday because TT would not save my work re: this message.
How do I fix this problem? Thank you.
@gmcconnell Unless you manually changed where a saved file is to be entered on your hard drive, the default location for saving a tax return and a PDF is to the TurboTax folder in the Documents directory.
Click on the File menu on the top left of the desktop program screen, click on Save.
Thank you. I did not change any file locations, when I tried to save yesterday, TT defaulted to the location I mentioned above, and that is where the file saved in Jan. was. Don't know what that was about, but, per your advice, I found a TT folder in the Documents folder (it was empty), and saved a copy of my return there. It seems to be working now. Thank you for the tip.