Yes, when you select the icon, a screen will appear alerting you to the cost of the upgrade. If you agree to the price, you may select the upgrade button that is at the bottom of the screen.
Meanwhile instead of requesting live help and paying the additional cost, you may ask your question here on our community forum if you have a specific tax question(s). Our community experts are here to help and we would be delighted to answer your question(s). We won't be able to prepare your complete tax return but we we can answer as many questions as you like. Feel free to use this forum as often as you like.
Edited 01/29/24|4:22 pm PST]