code 20 amount tp has 0 in box line 20 has 0 in box will not accept or allow change
Please try the following steps which may help clear the loop you are experiencing:
If none of the above steps resolve the issue, please reach back out here in the thread and someone will follow up with the next steps.
This is not a K1. I cleared cookies cache as instructed signed out of turbo tax signed back in still does not work
this is what it says" Other Additions statement": Code-20-Amount ( TP) and Code 20-Amount (SP) should be blank because no credit is being claimed for Pass Through Entity Elective Tax Payment Credit on Schedule CR,Section C, Part 6" Code amount TP box has a 0 in it. Line 20 "Pass Through Entity Tax Add Bock has a 0 in it that is not grayed out. I have tried to renter 0, 00 and it tells me to enter a valid number. this will not correct itself allowing me to be able to efile my va state taxes
As a suggestion, try entering a 1. This should have no impact and may allow you to efile your return. It also should not raise any red flags within the IRS.
Let us know if this works.
Clearing cache and cookies didn't work for me either. Neither does putting a 1 in the space. Still can't file state. Suggestions? Thanks,
did you find a solution to this problem? I am having the same one and wondering if it was something you could do yourself or if you had to call and have them help you. Thanks!
Can someone help me with this because I am stuck and about to just not file my taxes AT ALL. You guys try advertising that it is easy but only if we pay **bleep**ing hundreds of dollars to you just to get stuck on a **bleep**ing loop. **bleep**ING HELP ME
Please feel free to contact Customer Support so you can speak with someone who can assist you.
For anyone that needs help: youre going to want to go back to the state taxes section, and there should be a "Pass through entity tax" section you can edit once you hit edit state taxes. Once you go there and there are a bunch of sections you probably just zeroed out, you have to go back and take all of those 0's out of the text boxes. Once they are ALL out, then it will let you continue and finish filing. Good luck!
I solved this by going to the supporting document by using the plus, +. symbol on the message.
At the supporting document I used the X in the screen to remove the item.
Very frustrating.
Thank you for providing the way you were able to resolve this, as this may help others in the community.
Turbo tax will not let me file my taxes due to an “error” with the Code 20 amount. It tells me there should be “0” and when I go to fix it, it is a 0 but still won’t let me file.
I solved this by going to the supporting document by using the plus, +. symbol on the message.
At the supporting document I used the X in the screen to remove the item.
Where did you find the supporting document? I'm unable to locate where the + or document is to be able to press the X.
I am using the CD version of Turbotax.
When the error message appears the screen has the appropriate links to the supporting document and delete button. If you are using the online version there may be different screens.
I am having this same issue and this has not resolved it. I spent EXTRA money just to get through to somebody on the phone and n all they did was google this same exact question and find this same thread. Now I have paid the next level "expert" help and still have gotten nowhere. Please assist in anyway because this glitch is happening on all devices that I use and now I am down extra money on my return because of an issue that is not my fault.
If you are using TurboTax Online, you may want to try a different browser or try clearing out your browser's cache and cookies. Please see How do I delete cookies? and How to clear your cache for more information.
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No matter what link or "fix" provided, nothing works. I have even tried clearing browser data, cookies, changing browsers, and using the phone app, nothing works. I called the service line and the AI only wanted to provide more links via text or email, and all I said was I have an error, didn't specify what the error actually is. So how can the service provide help when I didn't specify what the problem is?
I am using the free service because the filing isn't too complicated, but it appears that this error would "magically" go away if I paid for the $29 or more plan. I can guarantee that the problem will no longer be an issue if I paid for a plan. I believe this error is in place on purpose so users can pay for at least the minimum service plan, in which in my case would exceed my refund total.
Where or who can I report this error to an actual developer or help desk that are human that will either assist or create a ticket to fix this issue if it's known?
If anyone has found a solution, without paying for a plan or a store bought CD, please post it here. Thanks.
You need to delete, not just zero out, the entry in the supporting document. You can email me for more info [email address removed]
I did delete. Spaced, delete. There is absolutely nothing in that field.
I even thought there were invisible characters or spaces, so I backspace and delete to make sure it is completely empty. It simply goes back to showing 0. and asks me to remove the digits.
I've done this on Chrome, Explorer, Edge, and just downloaded the TurboTax app just to see if I can "fix" the field and it does the same thing as if I'm on a desktop.
Then when I select the option to file by mail, just to see what happens, it goes back to saying I have the same error. So I can't even review the return to save or make a copy to print and mail.
Delete may be a misnomber. You need to remove the entry at the underlying schedule.
In the CD version Turbo tax shows where the underlying schedule and entry appear. I'm not sure about the online version but the resolution is where the entry originates. and that entry must be "removed."
Unfortunately since I solved the error I cannot identify what the underlying original entry is derived. Perhaps go to forms and look at the form that the error is cited.
it would be best to click here and give us a call, so we can better assist you in removing this. @ThurstonHowl3