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Returning Member
posted Jan 29, 2025 8:39:49 PM

Charged twice for TT Deluxe. Does Intuit even look at these?

Does Intuit even look at these?

 

Trying to get my $70 back. I have 2 charges from Intuit for $70 each. Since I only need one TT Deluxe, /i would like my money back.

 

I have been using this TT Deluxe for over a decade. Maybe I can get some customer service besides that robot voice that cannot understand my voice.

0 2 1040
2 Replies
Level 6
Jan 29, 2025 8:43:45 PM

Sometimes that happens with credit  cards and the duplicate charge falls off after a day or so.  But call customer service and make sure you do not get double charged if it does not go away on its ownl.

Level 15
Jan 29, 2025 8:54:34 PM

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm