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New Member
posted Apr 3, 2025 11:11:22 AM

Cant verify my payment card for federal taxes even though the fees for Turbo tax services have cleared. Tried several time and reentered info. What can I do?

the message actually says your card cannot be verified at this time. I know it is correctly entered since turbo tax fees are already posted in my acct.

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1 Replies
Employee Tax Expert
Apr 6, 2025 4:47:30 PM

Please see this link for some solutions on validating your payment method.

 

If this message is coming up when trying to make your payment to the IRS, please see this link for more options available to you.  If you have already electronically filed your tax return, you will not be able to make the changes within TurboTax.  Instead, go to the Direct Pay help guide from the IRS for assistance.  Scroll down to the section titled How do I...and select question 3 to verify your payment directly with the IRS.