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New Member
posted Jun 6, 2019 9:44:45 AM

Cannot fix the issue saying remove foreign address...I never selected and it's nowhere for me to correct. How do I fix it?

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1 Best answer
Employee Tax Expert
Jun 6, 2019 9:44:46 AM

If you are trying to remove foreign address, see below:

  • Edit your Address Info, change the 'Type of Mailing Address' to 'US Address', then delete everything.  
  • Then change it back to 'Foreign Address' and delete everything. 
  • Then change back to 'US Address' and enter correct info.  

2 Replies
Employee Tax Expert
Jun 6, 2019 9:44:46 AM

If you are trying to remove foreign address, see below:

  • Edit your Address Info, change the 'Type of Mailing Address' to 'US Address', then delete everything.  
  • Then change it back to 'Foreign Address' and delete everything. 
  • Then change back to 'US Address' and enter correct info.  

New Member
Feb 24, 2021 9:17:00 AM

I just wanted to let you know I have the same issue...two years in a row now. Changing the mailing address does not help. If TurboTax doesn't fix this, they will lose me as a customer forever. I would upgrade to get help, but it looks like the upgrade only gets me tax help, not website help. This lack of customer service is a very serious issue, beside the fact I simply cannot file.