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New Member
posted May 20, 2020 1:44:53 PM

Can talk too someone with out paying any thing it’s very important and it’s really Affecting me money wise

0 2 320
2 Replies
Level 15
May 20, 2020 1:55:06 PM

Sorry, but TurboTax does not provide telephone support for Free Edition unless you add the PLUS Help & Support package, which you have to pay for. See the FAQ at the following link for information about PLUS Help & Support.


What's included in PLUS Help & Support?

 

Level 15
May 20, 2020 1:57:33 PM

Or you can contact a TurboTax Support agent for free via messaging at Twitter or Facebook.

 

https://twitter.com/TeamTurboTax
or
https://www.facebook.com/turbotax

 

Support hours are 5AM-5PM Pacific (8AM-8PM Eastern), Mon-Fri