I successfully transferred data from my 2020 return to the new 2021 TT software. Worked.
However, I went to save the newly created 2021 1040. The "save button" is off the bottom of my screen. No way to save the return. TT complains went I try to Quit saying I need to finish the "save" dialogue first but I can't access the bottom of that page. It doesn't scroll down and I can't move the dialogue box up in order to access it. I had to use force quit to close TT.
Anyone find any solution to this fundamental problem?
MacBook Pro with Monterey (12.01)
Hi,
Thanks for using Turbotax.
Sorry to hear that you were facing trouble using the product.
May i know what is the current screen resolution of your Macbook is set to?
Is it possible reduce your screen resolution and see if the button is visible.
I am having the same problem of not being able to move to the bottom of the page to either progress to the next screen or save.
HELP>
Have you tried clearing your cache and refreshing? This may help. Assistance with doing so has been provided by clicking here.
Please see the link below if you are still having issues. Many times adjusting your screen resolution will allow you to view the full screen and allow you to proceed.
Troubleshoot blank screens, missing buttons, or missing images
If this does not rectify the issue, please comment so we can assist you.
I agree with one responder. You can make the dialog box smaller. I have three dots in the right hand corner of my screen. If I click on that, I can change the size of what I'm looking at. It may work for you
Thanks all.
It also seems that the updates from TT cleared up this problem.
It would seem that the tool mentioned in your response (Turbotax Person) controls my Google Chrome browser. I am not using that...but am using TT 2021 installed directly from disk (and updated) on my Macbook Pro. I CANNOT get the SAVE button to show up!!!
HELP!
You can manually update the software.