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New Member
posted Mar 20, 2025 7:57:59 AM

Can't get back into my TurboTax account to finish my taxes

I've tried clearing cookies in my Safari and I still get the dropped connection message. Any other tricks to try?

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2 Replies
Expert Alumni
Mar 20, 2025 8:02:46 AM

Please clarify your question.

 

  • Did you already file your taxes?
  • What happens when you start to log in?

Please contact us again to provide some additional details. 

 

 

 

Level 15
Mar 20, 2025 8:03:20 AM

If you are trying to log onto your TurboTax online account, change your web browser to Google Chrome.  This browser works for 99% of these types of issues.

Sign onto your TurboTax online account here - https://myturbotax.intuit.com/