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New Member
posted Apr 1, 2024 2:23:39 AM

Can't change my phone number

Hi! 

I need some help changing my phone number! I can't access my last US phone number, but I can't change it to my current non-US phone number, since I would have to verify the one I don't have access to first. 

What can I do? I already payed a TurboTax Deluxe fee and now I can't even get my tax money back, since I don't have access to my old phone number! Need some serious help fast!

0 2 1670
2 Replies
Level 9
Apr 1, 2024 5:32:51 AM
Expert Alumni
Apr 1, 2024 6:30:31 AM

You will not be able to verify your identity using a Foreign phone number.  Try to update your account for email verification.

 

Complete Guide to E-mail Verification

 

@ezfoglalt