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New Member
posted Mar 27, 2020 6:19:56 AM

Can someone email me so I can ask my question? I don’t have enough characters?

0 7 637
7 Replies
Level 15
Mar 27, 2020 6:29:54 AM

There is another box below the question box.  You really have all the room you need to post your question.

New Member
Apr 5, 2020 8:10:05 PM

There is no box that I see. Do I have to call support for questions? I have questions about my debit card and I would prefer to email them rather than rely on community members. Any suggestions with getting in contact with support? 

Level 15
Apr 5, 2020 8:21:07 PM

For help with your pre-paid Visa card:

Call  (888) 285-4169

 

There is a “Help” link in the top corner of the web site for the card:

 

https://www.turboprepaidcard.intuit.com/

New Member
Apr 13, 2020 4:32:23 PM

I got a recent email from you that said Congratulations the IRS has accepted or approved my stimulus refund but can't remember if it said IRS accepted or it's been approved. Can you send me a copy of that email you sent?

Thank You

Tammy Normandin 

Expert Alumni
Apr 14, 2020 10:45:41 AM

Unfortunately, we do not have the resources to assist you with technical matters on this forum.

 

The most efficient way for you to connect with the right person to get the help you need is to select the version you are using below.

We're open daily from 5 AM to 9 PM PT.

 

TurboTax Online  If you still require assistance,

you can contact us at (800) 446-8848.

TurboTax mobile app  If you still require assistance,

you can contact us at (800) 446-8848.

TurboTax CD/Download software  If you still require assistance,

you can contact us at (800) 446-8848.

Returning Member
Apr 25, 2020 9:17:15 AM

Hello My name is Darlene Basier and I did my 2019 tax online and it was rejected because of the state and they don’t have Houston Texas state for me to put in and I see rejected so what do I need to do

Level 15
Apr 25, 2020 9:19:35 AM

@PatriceLee22  Not sure what you tried to do.   Texas has no state income tax.  What did you try to do with the state of Texas?