Can not pay by my credit card due to file cannot be saved, Error code 567809, please fix it. or is there anyway for me to e-file without paying for $44.99 Premium Service?

We entered all the data/ information and ran the Federal & State Review, no tax error.

I would like to choose pay by my credit card to proceed the e-file to CA state.

But I can not pay by my credit card because the tax file could not be saved, Error code 567809.

Turbotax, please fix it.

Or is there anyway for me to pay e-file by my credit card?

1022

Returning Member

Mar 7, 2020 3:38:14 PM

This is a most uncommon error. As a suggestion, try using another credit card. If that doesn't work try the credit card of a friend. If that still doesn't work. Try transferring the file to another computer via flash drive. I strongly believe this will solve your problem.

Expert Alumni

Mar 9, 2020 10:35:27 AM

Here is a link with discussion on your error code. As mentioned above try saving to another drive.

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Can not pay by my credit card due to file cannot be saved, Error code 567809, please fix it. or is there anyway for me to e-file without paying for $44.99 Premium Service?