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New Member
posted Mar 3, 2025 4:25:04 PM

Can I verify my identity through y’all?

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2 Replies
Level 15
Mar 3, 2025 4:27:42 PM

No.   If the IRS or your state has requested that you verify your identity, you need to follow the instructions they have given you.   TurboTax is a software company.  TT cannot verify that anything you have said in the software is actually true.

 

 

Sometimes the IRS chooses returns randomly to request verification of identity and sometimes there is something on the return that triggers the request.  No matter why the IRS has required you to verify your identity, you need to follow their instructions in order to receive your refund.  If you do not verify your identity you will not get your refund.

 

https://turbotax.intuit.com/tax-tips/security/tips-for-handling-identity-verification-requests-from-the-irs/L55RhaS2B

 

https://www.irs.gov/identity-theft-fraud-scams/identity-verification-for-irs-letter-recipients

 

Expert Alumni
Mar 4, 2025 3:52:47 PM

Unfortunately no.  If you receive a letter requesting your identity to be verified, you will have to follow the steps provided in the letter.