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New Member
posted Feb 7, 2020 9:07:32 AM

Can I use a debit card to pay turbotax fees? If so, how?

0 8 1886
8 Replies
Expert Alumni
Feb 7, 2020 9:28:14 AM

Yes - It needs to have the Visa, MasterCard, American Express, or Discover logo, and you will have to have a USA billing address.  

 

As you start the filing process you come to a screen, Pay with your credit card.  Enter your debit card information on this screen and click Pay Now.

Level 1
Feb 20, 2020 9:37:41 AM

I'm trying to pay Turbo Tax filing fee with my debit card. However, I keep getting message: "We are sorry, we are having trouble authorizing your credit card."

Intuit Alumni
Feb 20, 2020 2:45:39 PM

You may need to try a different form of payment. We accept different forms of payments. You may need to check with your financial institution regarding your debit card.

Please see below.

What forms of payment does TurboTax Online accept?

New Member
Feb 13, 2021 3:14:44 PM

It’s still not working please help. Trying to use my debit card to pay

Intuit Alumni
Feb 15, 2021 3:43:16 PM

Try this and see if this clears the issue for you.  Please log completely out of TurboTax.  Then, in your browser, please clear your cache and delete your cookies.  After this, close completely out of the browser.  Re-open everything including logging back into TurboTax.  


For further instructions on how to clear cache and delete cookies, please see the links below:


Clear Cache

Delete Cookies

 

Otherwise, you may need to use a different form of payment.  What forms of payment does TurboTax Online accept?

Returning Member
Mar 7, 2022 10:19:35 AM

i got my refund direct deposit in my bank account, but i own turbo tax for the filing

 

Returning Member
Mar 7, 2022 10:21:51 AM

my bank is metabank, and i use my direct deposit to transfer my refund, but i owe turbo tax 

Intuit Alumni
Mar 7, 2022 10:48:21 AM

@bunnyman23

 

We need additional details to be able to assist you further.  Are you getting an error message? Please post additional details here and someone will reach out with the next steps.