Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Level 3
posted Mar 12, 2025 10:26:30 PM

Can I upload 2023 depreciation schedules from desktop to online version so I can use Live Help feature? I assume Live Help is only available with the online version.

0 1 1186
1 Replies
Expert Alumni
Mar 13, 2025 11:37:40 AM

You can add live assisted tax advice to TurboTax Individual desktop by clicking that button at the top of the TurboTax screen that says "Live Tax Advice".

 

TurboTax Business requires that you use the online program for the live assistance, though, and since you are trying to move your depreciation schedule that may be you.  You can't transfer this year's return - you will have to transfer your 2023 file and do any of this year's work over.

 

Here is how to move your file from TurboTax desktop to TurboTax online.

 

Once you are set up online you will be able to add live support at any time.

 

@Think57