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New Member
posted Feb 27, 2020 9:57:29 AM

Can I speak with Customer Assistance

0 7 1159
7 Replies
Level 15
Feb 27, 2020 10:02:59 AM

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 9 p.m. Pacific time

 

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

 

https://twitter.com/TeamTurboTax

or

https://www.facebook.com/turbotax

New Member
Oct 4, 2021 6:41:41 AM

What is the telephone number for Customer Assistance?

Level 15
Oct 4, 2021 6:57:54 AM

@prof_ari Here is the same information that was already directly above your post.

 

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 5 p.m. Pacific time Monday-Friday.

 

 

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

 

 

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

 

https://twitter.com/TeamTurboTax

or

https://www.facebook.com/turbotax

 

 

 

Level 1
Oct 4, 2021 8:39:06 AM

IO need rot update my new credit card number

Level 15
Oct 4, 2021 8:43:25 AM


@user451605581 wrote:

IO need rot update my new credit card number


Go to this TurboTax website to update your credit card for the TurboTax account - https://shopping.turbotax.intuit.com/unified/downloads?route=myaccounts&cgcview=billing

 

If you are an Advantage subscriber then see this TurboTax support FAQ for updating an Advantage account - https://ttlc.intuit.com/community/choosing-a-product/help/how-do-i-update-or-confirm-the-info-in-my-turbotax-advantage-account/01/25883

New Member
Apr 6, 2022 4:54:55 PM

I had to file by mail. I applied my bank info to my return. Do I need to send a check with my return or will the payment come out as planned?

Intuit Alumni
Apr 7, 2022 8:04:34 AM

Please see the Help Article here to File by Mail and how to make a payment to the IRS. 

 

@Chenn1822