Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Apr 15, 2024 5:17:02 PM

Can I restart my taxes if I printed them but did not file them?

I need to start over but it doesn't give me access to the menu to use tax tools and clear forms/start over.

0 2 1376
2 Replies
Expert Alumni
Apr 16, 2024 8:56:04 AM

As long as you haven't submitted payment, deducted the TurboTax fee from your refund, or registered your product, you can erase your return and start from scratch in TurboTax 

 

Online. You can’t clear and start over if you've done any of these things, so you'll need to manually edit your return.

 

You can also select Switch to Free Edition by following the steps here. Note: TurboTax Free Edition is for customers who are filing Form 1040 and limited credits only. Roughly 37% of taxpayers qualify. If you have additional forms or attachments, you’ll need to use a different TurboTax product.

 

Select your product below and follow the steps to clear and start over.

TurboTax Online

TurboTax Mobile App

Related Information:

Level 9
Apr 16, 2024 9:38:47 AM

No, you had to pay to print and once you pay you cannot clear and start over.