Refer to the solutions below if you're having trouble getting your verification code or your code doesn't work.
I never received my code
Follow these solutions in the order listed:
This usually happens either when an old (expired) code is entered into the current request window, or the request window has been closed.
Here's what you need to do to get back on track:
Alternatively, you can select Try something else on the Get help signing in screen instead of a code. Simply follow the onscreen instructions to verify your account.
GEN87050
i have no cell phone I need it sent to my email the passcode not my home number
This Account Recovery Request Link allows you to enter your phone number, email or User ID
im not receiving another code so after filling everything out I cant finish.
Here are some steps to try to get your e-filing verification code.
Can I send me my verification code on my phone number 33450563t6 I don't have much knowledge of emails and how they work and the number isn't mine it's a fa.ily members number
It may be best to speak directly with a person.
The most efficient way for you to connect with the right person to get the help you need is to select the version you are using below.
We're open daily from 5 AM to 9 PM PT.
I’m having trouble with receiving my 6 digit verification code. Text me at [phone number removed]
Haven't gotten the emails at my account, would like you to send the cod to my phone number,please.
Please send me a six digit code to my phone number so that i can get my Stimulus check send it through text message
can I please have my 6 digit pass code sent text to my phone
The IRS would be the only agency that can assist you with this.
TurboTax does not have this information.
See the following link as there is a website you can also use to obtain your IP PIN.
I just need my 6 digit passcode so I can finally finish filing my taxes
@DouglasRMcNutt TurboTax is unable to text you your 6-digit IP PIN but there is a TurboTax FAQ below that will help you obtain your PIN:
If you never receive a Verification code, how in the world are you supposed to LOG IN to check that your email address is correct??? SMH. Who writes this stuff??
If you are having trouble receiving your verification code, please see the below Turbotax FAQ for troubleshooting steps:
What if I'm having trouble with my filing verification code?
Can you try [email address removed] again for 6 number code? Or could you text it to me please
Please do not post your personal information in the public forum. It has been removed for your protection.
It can take up to 15 minutes for the code to be emailed to you, and check your junk email folders too. Please don’t try to get a new code too soon as it will invalidate the old code and you’ll end up waiting longer.
See this TurboTax FAQ for more information if you are having trouble with your verification code: What if I'm having trouble with my filing verification code
@Tiffany35
Having problems with email just want to finish up can I get it in message on phone I'm using
What kind of email issue are you having with filing your tax return? @jonnyjones8