You have to. Your TurboTax fees are paid to TurboTax. If you have tax due then you pay the IRS or state what you owe.
To pay TurboTax:
https://ttlc.intuit.com/questions/1901301-what-forms-of-payment-does-turbotax-online-accept
To pay your tax due to the IRS and/or state:
If you have federal tax due you can pay by mailing your payment with the 1040V voucher, having the payment taken out of a designated bank account, or you can pay directly on the IRS website.
https://www.irs.gov/payments/direct-pay
You must pay your state tax due using the state’s preferred method of receiving payment. For most states that will be by making a payment to the state’s own tax website, or by mailing a check or money order.
help can I talk to a human being. All I'm trying to do is complete my filing and pay for State filing fee.
Please follow the instructions in this TurboTax FAQ to contact customer support: What is the TurboTax phone number?