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New Member
posted Jun 3, 2019 10:13:57 AM

Can i get some help resolving a startup.exe error window that pops up and says 'The extended attributes are inconsistent' when launching setup?

I purchased turbotax deluxe for tax year 2018 and when i insert the cd I get a pop up window that says E:\setup.exe   The extended attributes are inconsistent.  Windows 10.  My 10th year using tt and never had an issue previously.

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2 Replies
New Member
Jun 3, 2019 10:13:58 AM

Try downloading it from the web. Sometimes CD do not have the proper files need for newer updates with Windows 10

New Member
Jun 3, 2019 10:13:59 AM

I may have to go this way but I have multiple returns to file and the online version only lets me file one return.