Can I exchange products? I purchased TurboTax 2018 for Mac however it does not open on my iPad. I either need a refund or exchange it for a Dell laptop.?
Can I exchange for a Dell laptop?
03335
3 Replies
BrandonGPHX
New Member
Apr 4, 2020 3:24:33 PM
I am having the same problem with the software, I need a refund as well. Hopefully we can get a resolution.
macuser_22
Level 15
Apr 4, 2020 3:26:43 PM
You must contact customer service for a refund.
There is no single published number because it changes contently depending on the nature of the call and agent availability. Following the link below will either give a current number for you to call or take your number for a callback.
(Note that phone support is for paying customers only. There is no phone support for Free Customers.)
Here is a TurboTax FAQ for contacting customer support.