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New Member
posted May 31, 2019 5:05:03 PM

Can I download the online copy of software using the license from the CD I purchased at Costco?

I purchased the TurboTax Premier CD from Costco. However my mac doesn't have a CD drive and the external CD drive is not working. Can I use the license information on/inside the CD and download a copy of the software from the intuit website?

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1 Best answer
Level 15
May 31, 2019 5:05:16 PM

WHEN YOUR COMPUTER DOES NOT HAVE A CD DRIVE AND YOU PURCHASED A CD

https://ttlc.intuit.com/questions/2590568-i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-drive

11 Replies
New Member
May 31, 2019 5:05:06 PM

?? answer??

Level 15
May 31, 2019 5:05:08 PM

This thread is over a year old.  Post a new clearly worded question.

Returning Member
May 31, 2019 5:05:10 PM

what are my options if i use linux

New Member
May 31, 2019 5:05:12 PM

are you firkin kidding me???  its 100% clear.  Can I use a new CD I purchased to download the software since I do not have a CD drive?????  its an obvious problem.

New Member
May 31, 2019 5:05:13 PM

I am starting to hate turbo tax.  I cant use the CD and the link to download is broken. And I am on the phone waiting again - it's been about 5 times and 8 hours. They call back and say pres1 to speak to a rep then say we're glad you solved your problem and disconnect.

Level 2
May 31, 2019 5:05:14 PM

Three years ago does NOT do much good in 2019!

Level 15
May 31, 2019 5:05:16 PM

WHEN YOUR COMPUTER DOES NOT HAVE A CD DRIVE AND YOU PURCHASED A CD

https://ttlc.intuit.com/questions/2590568-i-bought-the-cd-but-my-computer-doesn-t-have-a-cd-drive

New Member
May 31, 2019 5:05:18 PM

if you don't have a CD Drive, don't waste your time buying the COSTCO version.

New Member
May 31, 2019 5:05:19 PM

Same here. Called TurboTax several times - they won't download a version. Told me to return it to Costco, and TT doesn't return calls.

New Member
May 31, 2019 5:05:21 PM

I returned it to Costco, and downloaded from Amazon.  TT support sucks

New Member
May 31, 2019 5:05:24 PM

This option no longer available according to Turbotax.  Costco purchasers can apply for a refund or return it according to customer service.