TurboTax Online for 2016 is shut down permanently, to allow prep for the 2017 tax season. You'll have to use the desktop version. Get it at <a rel="nofollow" target="_blank" href="https://turbotax.intuit.com/personal-taxes/past-years-products/">https://turbotax.intuit.com/personal-taxes/past-years-products/</a>