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New Member
posted Mar 7, 2021 2:49:24 PM

Can I communicate with tax experts any other way than video chat....I am deaf?

Should I use Premier or is there a way for me to use Live Premier?

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2 Replies
Intuit Alumni
Mar 10, 2021 6:01:03 PM

Are you able to ask your question here to see if we can assist you? Assistance with getting a tax expert written response has been provided by clicking here.

 

Also if you have a relay service you can try calling in to TurboTax customer care. You can contact them by clicking here.

New Member
May 3, 2021 4:05:20 PM

@joanchampion: TurboTax Live and TurboTax customer care agents have been trained to support Video Relay Service calls. It helps to add a note that you use a VRS when submitting a question.