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Returning Member
posted Feb 21, 2021 6:10:04 PM

Can I add some missing data in CAform 3849? My CAform 3895 line 18(a),(b) has data,but the data is missing in form 3849 line 11(a),11(b).My Deluxe CA return was rejected.

My Turbotax Deluxe CD from Costco. My CA state return was rejected on Feb 16.

/CA-Return/CA-ReturnData/CAForm3849/PASReconciliation/TotalPAS - Your California return could not be processed electronically due to missing information on Form 3849

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4 Replies
Intuit Alumni
Feb 26, 2021 1:56:41 PM

Yes; once your return has been rejected and you know the specific reason, then you may go back and edit the appropriate area.

Returning Member
Mar 1, 2021 12:22:43 PM

But I can't add any data in the line 11(A) and 11(B) in CA Form 3849(don't allow me to cut/copy/past/override). These two lines currently are empty which is incorrect. Because Turbotax can't transfer data from my FTB 3895 line 18 column a and b to Form 3849 line 11 column a and b.  The Deluxe passed all Fed and CA checks without any error before EFile. My CA Efile was rejected with problem in CA Form 3849 on 2/16.

Today I updated Turbotax, the problem is still there. If I re-Efile will be rejected again. How can I do? Please help.Thanks!

Intuit Alumni
Mar 1, 2021 12:36:55 PM

Please review your entries in the state interview section to make sure everything is accurate. For additional assistance, you can also reach out to TurboTax Customer Support: What is the TurboTax phone number?

New Member
Apr 6, 2022 6:01:35 PM

There seems to be a bug with entering CA 3895: You can enter the monthly values (lines 6 thorugh 17) - but the yearly total (line 18) cannot be manually entered... but also doesn't automatically sum the lines above.  As such, the form 3849,  Part II, line 11 is blank, and the rest of that form calculates based on $0 premium values and gives the wrong result.