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New Member
posted Sep 22, 2020 12:01:44 PM

Can a Turbo tax specialist provide a wage and income transcript document from a previous year filed through TurboTax or does the IRS only have that ability?

Due to the pandemic, I’m  having a hard time reaching a live representative on the phone and at local IRS offices. Mail in option provides an account and return transcripts and not wage and income transcripts. Was sent incorrect transcript 4 times, online option not working for me can’t get past the setup an account part because it won’t accept my new card number, might be looking for an old one. I need this transcript for college.

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4 Replies
Level 15
Sep 22, 2020 12:05:41 PM

No one from TurboTax can order or access an IRS Transcript for you.

 

If you are unable to get the online transcript from the IRS then request the transcript be mailed to you - https://www.irs.gov/individuals/get-transcript

 

 

Level 15
Sep 22, 2020 12:09:59 PM

Complete IRS Form 4506-T to request W-2 information - https://www.irs.gov/pub/irs-pdf/f4506t.pdf

Level 15
Sep 22, 2020 1:21:32 PM

SAVE YOUR TAX RETURN !

 

EVERY year before mid-October you should save a copy of your tax return as a pdf and print a copy of it for your records.  That way you will not be searching online frantically when you need it for a lender, FAFSA forms, your next tax return, etc.

https://ttlc.intuit.com/questions/1900937-why-should-i-save-a-pdf-copy-of-my-return

https://ttlc.intuit.com/questions/1899779-what-s-the-difference-between-the-tax-data-file-and-the-pdf-file

https://ttlc.intuit.com/questions/1912466-how-do-i-save-my-return-as-a-pdf-in-the-turbotax-software-for-windows

https://ttlc.intuit.com/questions/1912533-how-do-i-save-my-return-as-a-pdf-in-the-turbotax-software-for-mac•

Level 15
Sep 22, 2020 1:44:09 PM

@ronetteharris 

 

The 4506-T does have an income transcript section ... last one on the list ...

 

 

 

Also to get signed up on the  online transcript system you must be the primary person on the CC/mortgage/loan/phone bill ... if not it will not work ...

 

To register and use this service, you need:

  • your SSN, date of birth, filing status and mailing address from latest tax return,
  • access to your email account,
  • your personal account number from a credit card, mortgage, home equity loan, home equity line of credit or car loan, and
  • a mobile phone with your name on the account.

https://www.irs.gov/individuals/get-transcript