Bought a new PC. Redownload TT 2022. I file AZ NR. Now all others are assumed to file AZ. I have to enter $0.00 for them. I think this is a bug. Suggestions?

Accessed original TT files from old hard drive. When I first opened mine it said there was an error that the AZ file was missing. Followed the steps and selected and downloaded the AZ form. TT was happy. The problem is that every other person is now assumed to need to file Arizona. How do I fix that?

273

1 Best answer

Intuit Alumni

Apr 3, 2023 1:08:51 PM

Please reach out to TurboTax Customer Support for assistance with the issue you are experiencing.

What is the TurboTax phone number?

Intuit Alumni

Apr 3, 2023 1:08:51 PM

Please reach out to TurboTax Customer Support for assistance with the issue you are experiencing.

What is the TurboTax phone number?

Level 2

Apr 4, 2023 12:54:33 PM

It was a bug of sorts. Solution was to open problem file with firm view, then delete the Az file.

Thanks

Intuit Alumni

Apr 5, 2023 9:27:25 AM

Happy to hear you resolved the issue. Thank you for letting us know.

Why sign in to the Community?

Bought a new PC. Redownload TT 2022. I file AZ NR. Now all others are assumed to file AZ. I have to enter $0.00 for them. I think this is a bug. Suggestions?