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Level 1
posted Feb 18, 2025 12:29:24 AM

Billing - Referral link not working

I tried various referral links such as from Rakuten and groupon:
https://turbotax.intuit.com/lp/aff/2709/?cjdata=MXxOfDB8WXww&priorityCode=[phone number removed]&PID=7278242&SID=E22D4882_A855F5C8-40F7-4821-8F86-0A13A66B6732&cid=all_cjtto-7278242_int_17005830&ref_id=07643f26edd211ef83f105180a82b8[phone number removed]34301077%3AzsUQzVFJH5.K&cjevent=07643f26edd211ef83f105180a82b839

 

At one point, it showed TurboTax premium for $71 during checkout but later it went back to $89 and did not change even after clearing cache, etc.

 

I ended up paying $89 because I had to file the tax then, but is it possible to review this and potentially refund the 20% of $89? Thank you.

0 1 1516
1 Replies
Expert Alumni
Feb 20, 2025 8:40:50 PM

For billing issues, you will need to contact TurboTax customer support.  Please see How do I contact TurboTax?