Attempting to install Turbotax 2019 I received the following popup message: TurboTax Premier 2019 can't be opened because Apple cannot check it for malicious software. ??

Level 15

Dec 12, 2019 11:17:54 AM

See this TurboTax support FAQ for the error you see using a Mac - https://ttlc.intuit.com/community/troubleshooting/help/turbotax-for-mac-won-t-open-when-installed/01/26611

New Member

Dec 16, 2019 5:43:21 PM

what 's next step with Turbo?

Level 15

Dec 16, 2019 5:46:30 PM

@lhlobik wrote:

what 's next step with Turbo?

This has nothing to do with TurboTax at all.

if you get the message "TurboTax cannot be opened because Apple cannot check it for malicious software" then that is caused by the Apple "Gatekeeper" introduced with OS X 10.15 (Catalina).

That has nothing to do with TurboTax and will happen for any application not purchased from the Apple Store.

See this Apple article on this: https://support.apple.com/en-us/HT202491

And this TurboTax help article: https://ttlc.intuit.com/community/troubleshooting/help/turbotax-for-mac-won-t-open-when-installed/00/26611

For older Mac systems when TurboTax will not open.
See:

Be sure that System Preferences -> Security & Privacy -> General -> Allow apps downloaded from App Store and identified developers is checked.

Go to the Applications folder and select the TurboTax application in the Finder and right click with the mouse (or control click) ans select the top "open". That should force the first open. After that it should open normally.

https://ttlc.intuit.com/questions/1899267-administrator-rights-mac

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Attempting to install Turbotax 2019 I received the following popup message: TurboTax Premier 2019 can't be opened because Apple cannot check it for malicious software. ??