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New Member
posted Jan 14, 2024 12:34:37 PM

Anyone get the ItsDeductible feature to work this tax year? I've not had trouble before, but when I Add or Edit Items a blank popup box appears & locks up computer.

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2 Replies
Expert Alumni
Jan 18, 2024 9:39:24 AM

Were you able to solve your issue? If so, please let us know how you did.

 

If not, please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service

New Member
Jan 18, 2024 12:26:51 PM

I was not able to answer it with that particular feature at least. I had to manually find the values of each item I donated and put them in that way. It was fine, but just took longer.