Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jun 3, 2019 1:33:59 PM

An I get a refund if my return was rejected?

Can I get a refund if my return was rejected and I have to file a paper return?

0 3 420
3 Replies
Level 15
Jun 3, 2019 1:34:01 PM

No.  The TurboTax fee is for using the software to prepare your return.  There is not an extra fee to e-file.  The fee is the same whether you e-file or put it in an envelope and mail it in.

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.  Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS received the return.


Level 15
Jun 3, 2019 1:34:03 PM

What is the rejection message/code? We may be able to help you fix it.

New Member
Jun 3, 2019 1:34:04 PM

I need to attach form 5405 for homebuyer payment of $500. I have tried to go back into my return but I can’t find it