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posted Jun 3, 2019 1:20:03 PM

Am trying to claim granddaughter but every time I enter the information it just keeps repeating the same screens. How do I fix this issue?

I just need to claim granddaughter but the software will not let me go any further, it just keeps asking me to fill in the information that I'll already fill in.

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1 Best answer
Level 15
Jun 3, 2019 1:20:05 PM

This is a known problem.  See this TurboTax support FAQ - https://ttlc.intuit.com/questions/4168694

1 Replies
Level 15
Jun 3, 2019 1:20:05 PM

This is a known problem.  See this TurboTax support FAQ - https://ttlc.intuit.com/questions/4168694