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Level 1
posted Sep 27, 2023 10:39:22 AM

Adjustment of Tax Form relating to incorrect 1099 from Annuity Distribution

Hello, 

 

I am seeking assisting with adjusting our tax filing due to an incorrect 1099 that we received and submitted. We have since receive a letter with revised information to be included in the filing. I am including a copy of the letter, as well as the following communication from my financial advisor stating what was needed. 

 

I can provide further details once a response is received.

 

Thank you very much! I appreciate your help.

 

With gratitude,

Mehgan Bowman

0 3 459
1 Best answer
Level 5
Sep 27, 2023 10:50:53 AM

 Mehgan,--

If you call into Turbo Tax, 1-800-446-8848 or 1-800-624-9066, you will be connected to an expert and they will be able to have you share your computer screen to then show them the letter and other documentation.  

You will open up Google Chrome and type in turbotaxshare.intuit.com .  This will have you download Glance and accept glance.  Once you get a 6 digit code you will know you are ready to call.  

Then call us and by using Glance we can see your full computer screen and you can show us the information to help you with your question.

One more thing, did you buy Audit Defense?  If so, you will call them instead at:  TaxResources Tax Audit Defense Customer Service Department at 877-829-9695 or intuit.audit.sales@taxaudit.com

If you are not sure if you have Audit Defense, give us a call first and we will be able to help you.

I sure hope this has helped.

If you reply back, I will try to keep an eye open to assist further.

Please give me a thumbs up if this was helpful.

Katie S.

3 Replies
Level 5
Sep 27, 2023 10:50:53 AM

 Mehgan,--

If you call into Turbo Tax, 1-800-446-8848 or 1-800-624-9066, you will be connected to an expert and they will be able to have you share your computer screen to then show them the letter and other documentation.  

You will open up Google Chrome and type in turbotaxshare.intuit.com .  This will have you download Glance and accept glance.  Once you get a 6 digit code you will know you are ready to call.  

Then call us and by using Glance we can see your full computer screen and you can show us the information to help you with your question.

One more thing, did you buy Audit Defense?  If so, you will call them instead at:  TaxResources Tax Audit Defense Customer Service Department at 877-829-9695 or intuit.audit.sales@taxaudit.com

If you are not sure if you have Audit Defense, give us a call first and we will be able to help you.

I sure hope this has helped.

If you reply back, I will try to keep an eye open to assist further.

Please give me a thumbs up if this was helpful.

Katie S.

Level 1
Sep 27, 2023 10:58:15 AM

I will do that, thank you very much for your help.

Level 5
Sep 27, 2023 11:00:20 AM

You are very welcome!!!  I hope it goes smoothly.  When you call us, tell them you want to use GLANCE and are ready with the code.  They will be happy to hear this.

Make sure you are using a computer and have your documents ready to view.

Katie