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Returning Member
posted Mar 9, 2024 6:50:39 AM

Activation Code Not Provided With TurboTax 2023 Physical Product

I purchased a physical CD in a physical store as I have done annually since 2003. The package does not contain the activation code. After opening the sealed pocket to access the CD, I found a note on the CD sleeve that reads "Your license code can be found on your store or email receipt." If I cannot recover the receipt for the product that I bought in Jan/Feb, how do I receive an activation code from Intuit?

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1 Replies
Employee Tax Expert
Mar 11, 2024 8:34:26 AM

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service