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New Member
posted Apr 8, 2022 1:07:34 PM

Accidentally downloaded turbotax on a mac running incompatible OS, how to re-download

I accidentally downloaded turbotax on an old laptop that is running an old OS, I am getting an error that the OS is outdated, and I need to update it to be able to instal Turbotax. However, that laptop does not have enough free space to do this. Therefore I want to download it onto another computer. When I do this I get an error saying that the code I typed in is already associated with an account. How can I download turbo tax on a different computer?

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1 Replies
Intuit Alumni
Apr 8, 2022 4:22:29 PM

If you paid for the CD/Download, it will be saved in your account. You can access your download from any computer.


Use this link to log in and access Download’s & Unlocks. https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download


How to download TurboTax Desktop software from TurboTax.com
https://ttlc.intuit.com/community/installing/help/how-do-i-download-the-software-i-purchased-at-turbotax-com/00/26075