Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Returning Member
posted Jan 22, 2025 9:35:13 AM

2024 TurboTax Deluxe -I made a mistake installing TurboTax Deluxe 2024. I tried to delete the installation, but it appears that the deletion was not complete. When I tried to reinstall, I'm getting a message that the software is previously installed.

I made a mistake when adding the 2024 TurboTax Deluxe software.  I then tried to delete the installation, but it did not delete everything.  I tried to again install the software, but received a message that TurboTax is already installed.  How do I proceed?

 

 

0 1 3006
1 Replies
Expert Alumni
Jan 22, 2025 11:53:56 AM

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service