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Returning Member
posted Apr 13, 2025 7:36:01 PM

2024 not working for me

I have loaded and reload so many time I forget how many  I also deleted restarted  my 2024 tt 

was having problems with entering license code then when into "your turbo tax account" and 

was able to enter license code and reload again again and again 100times and still cannot proceed

with doing my taxes although it reads is ready and stays on screen to then say it was already loaded

else where, but WHERE???

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1 Replies
Expert Alumni
Apr 17, 2025 8:20:00 AM

Please call TurboTax Customer service if you are still experiencing this problem.  Here is a link:  Turbo Tax Customer Service