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Level 3
posted Mar 9, 2024 4:40:41 PM

2023 TurboTax for Mac won't show login screen.

Installed from CDROM, supposed to get login screen as listed here but instead there are indefinitely dancing four blue dots in the area where login should be.

0 5 615
5 Replies
Expert Alumni
Mar 11, 2024 9:49:48 AM

See instructions in this help article to install TurboTax Desktop for Mac.

 

There are additional instructions in this help article for problems opening TurboTax:

 

TurboTax for Mac won't open when installed

Level 3
Mar 12, 2024 7:48:15 PM

Both links provided are not anywhere near applicable. Have you read my problem description carefully?

 

1. I did install correctly by dragging into proper application icon, have been using TT for 10+ years.

2. I did click on allow to let application start. I repeat, it does start correctly, even loads all federal and state updates but does not display login dialog, observing macOS CrashReport running in the background.

Level 3
Mar 14, 2024 2:27:17 PM

@MonikaK1any other suggestions?

Level 3
Mar 15, 2024 11:39:12 AM
Expert Alumni
Mar 16, 2024 10:17:56 AM

Please clarify. Has your issue been resolved?

 

Thank you for sharing the link.