2022 Tax return file does not transfer to 2023 on Mac (No error msg but no data)

I bought the 2023 TT Deluxe + State. I downloaded and installed with no issue. I started a new return and when asked to transfer 2022, I selected the file, entered the password and received no errors. However, every field is blank in 2023. It says let's verify the information but all is blank. I've used TT for decades with no issue. Is this a known issue. I tried twice with same result. Help please.

285

Expert Alumni

Feb 5, 2024 9:02:40 AM

Here is an FAQ for you: How do I transfer last year's return into the 2023 TurboTax

Level 2

Feb 10, 2024 3:42:20 AM

HI, I used the FAQ about how to transfer. It did not work. I tried it twice. Is there a known bug that is being resolved?

Expert Alumni

Feb 14, 2024 9:12:54 AM

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service

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2022 Tax return file does not transfer to 2023 on Mac (No error msg but no data)