Why did TurboTax say I didn’t qualify for the EIC when I meet all of the qualifications?

Check to see if your income is more than the limit.

How Do  I Qualify for the Earned Income Credit (EIC):

• File a tax return, even if you don't owe any taxes.
• Must have income from earnings, from a job or union strike benefits or profit from your own business. Retirement, investment, unemployment, and disability income do not count.
• Your adjusted gross income (AGI), which includes your earned income, must be less than the following:
  • If you're married filing jointly:
    • $57,414 with three or more qualifying children
    • $53,865 with two qualifying children
    • $48,108 with one qualifying child
    • $21,920 with no qualifying child
  • If you're filing single or head of household:
    • $51,464 with more than two qualifying children, or
    • $47,915 with two qualifying children
    • $42,158 with one qualifying child
    • $15,980 with no qualifying child
• You must be a US citizen or resident alien for the entire year.
• You, your spouse, and qualifying children must have valid Social Security numbers.
• Your investment income must be $10,000 (2021 only) or less. This includes capital gains, interest, dividends, rental income, royalties, stock income, and income from other asset sales.

Double check your date of birth under My Info.

my income is lower than that. I do not know what is wrong

I did, and it is correct.

Were you a dependent in 2021?

I filled as independent for 2021, is that what you are asking? Sorry if I misunderstood the question.

Did you transfer from 2020 when you were a dependent?  Better check under My Info and see if the Dependent box is checked.  It should ask....Someone else can claim me.  

I'm having the same problem and am getting extremely frustrated - even the .gov site says I qualify when I took their quiz. Can I override this? Did you find a solution?

Carefully check the qualifications. If you are eligible, TurboTax will add it to your tax return. Be aware that of the income limits. Unless you are claiming a child, full-time students under 24 are generally not allowed to take it, or anyone under the age of 18, and you can't be a dependent on someone else's tax return.

If you do believe you qualify, go back to the Federal > Deductions & Credits > You and Your Family > Earned Income Credit section of your return. Answer every question in there. If you do not qualify for the credit, TurboTax will show a screen It turns out you don't qualify for this credit along with an explanation of why not. 

@Zypher

Unfortunately it was giving me no explanation when I got to that denial screen. I went back through for the 4th time and finally realized I had misread and had one box checked incorrectly - that solved the problem. 

Hey, how did u solve ur problem??

@Rtorres10 - are you sure you are eligible?  suggest taking the IRS quiz to confirm: 

https://apps.irs.gov/app/eitc

I got a letter from the IRS saying I’m eligible for EIC, and I signed and returned the letter in March but still have not receive what they owe me. Should I amend my tax on TT or wait? 

@Ak1234 Just wait.   It is taking the IRS months to process mailed returns or anything else that was mailed on paper.   That envelope has to be opened by a human and a human has to look it over.   Allow 6-9 months for them to process it and send the additional refund you get for EIC.

@Ak1234  also, while there are a number of posts on these boards about that EIC letter, no one has posted they received any additional money or a response from the IRS request. 

Calculating EITC is automatic in Turbo Tax, so it's surprising these letters are circulating. 

What do you have on Line 27a? 

Thanks for your response. Didn’t know there were others who received the same letter. I must’ve rushed through it because it’s blank on line 27a or it was updated after I filed? I didn’t check where it says “Check if you were born after 1/1/1998 or before 1/2/2004.” 

I also checked if I was eligible using the EIC calculator and I’m eligible.

@Ak1234 - I appreciate that response..... now I understand why the IRS is sending out the letters. 

There was a special rule in 2021 that those under 25 (and at least 18) were eligible. under certain circumstances.  In prior years (and again in 2022 unless Congress passes a law), you had to be 25 years old to be eligible for EITC.

I am having the same problem. I definitely qualify for the EIC. My AGI is low enough, and I have five dependents. I am using the desktop version of TurboTax 2022. 

@RJMFROMMICH 

 Earned Income Credit—-the rules are back to the “old” rules—

Those under 25 and over 65 without children are not eligible as they were uniquely in 2021.   And you cannot use your income from any earlier tax year to get the EIC for a 2022 return.  There is no “lookback” for 2022.  EIC for 2022 will be based on the income you earned by working in 2022.

https://ttlc.intuit.com/questions/1899157-what-are-the-qualifications-for-the-earned-income-credit-eic-or-eitc

https://www.irs.gov/credits-deductions/individuals/earned-income-tax-credit/use-the-eitc-assistant

Look at your 2022 Form 1040 to see the child-related credits you received

PREVIEW 1040

https://ttlc.intuit.com/questions/1901539-how-do-i-preview-my-turbotax-online-return-before-filing

Child Tax Credit line 19

Credit for Other Dependents line 19

Earned Income Credit line 27

Additional Child Tax Credit line 28

RE: "Those under 25 and over 65 without children are not eligible as they were uniquely in 2021." I have children. 

RE: "And you cannot use your income from any earlier tax year to get the EIC for a 2022 return.  There is no “lookback” for 2022.  EIC for 2022 will be based on the income you earned by working in 2022." I am looking at my 2022 AGI.

Yes, on line 27, Earned Income Credit line says "No" and has nothing. I should have something. I meet all the qualifications. The IRS website EITC calculator confirms it. 

Make sure you have entered your child as a dependent in My Info, and that you have entered the child's Social Security number.    Careful— do not say that your child’s SSN is not valid for employment.  If your child was born in 2022 make sure you said he lived with you the whole year.  There is an oddly worded question that asks if the child paid over half their own support.  Say NO to that question.

And....what is your filing status?  If you are filing married filing separately you cannot get EIC.

I had the same problem on my last year tax return. TurboTax did not account for my EITC saying I did not qualify yet I met all the requirements. After filing the TurboTax return IRS sent me a letter that I do qualify and had to file an amended return which I am waiting already 25 weeks to process. Result TurboTax screwed me over by 5K that now I am waiting already half a year to get back from IRS. Will not using TurboTax next year because it is still not counting my EITC for next year yet nothing has changed from last year. There is some software error in TurboTax and not counting EITC when one is eligible. 

The same happened to me and not I am waiting for IRS to issue the refund already 25 weeks. TurboTax has some kind of software error because it is not applying it even if one is eligible.