TurboTax says I can't e-file state return because my return claims a solar and wind energy credit carryover. I don't have energy credit carryover.

The solution is to go through answering the questions with any fictitious answer and then delete the form once you get to the end. It turns out several people discovered they ended up in this situation and this was the easiest fix.

See How to Delete the AZ form 310.

I am using TT Deluxe on my Windows 10 computer, not TT Online, so there is no comparable Tools menu. The PC version has a Tools drop-down on the Menu bar, but it does not include a tool like the one you describe.

Is there an equivalent tool in the Windows version?

By the way, when used the help form to post my original question, I had to fill in what TT version (Deluxe) I was using and my device (Windows 10 PC), but apparently that info does not appear once the question is posted.

Wouldn't it be better to show that info, so responding Experts can know the context of the question?

Instead, you can click on FORMS mode, top right next to flags and notifications in the blue bar.

1. On the left side, scroll down to the undesired form.
2. Click on the AZ 310.  It shows up on the majority of the screen.
3. On the bottom left of the form area, the choices are print, delete, close form.
4. Click delete form.

I've got the same issue- but there is no AZ 310 form in my list of documents.  Boy, this is frustrating.

Did you add the fictitious information as Amy told you to above? Then there will be a form 310 that you can delete. This workaround has worked for everyone else.

I believe Turbo Tax is throwing the wrong "error" as to why I cannot submit.  I have a QBI due to a side job, which is not allowed for NYS returns, because it impacts your AGI, which is the start point for the NYS tax form.

Sorry, Amy and I both read this as the Arizona form 310 problem and not a NYS problem.

Give me a bit and I will see what others have said about the NYS solar issue...

What was the resolution to this?

Any update here? Not sure how to get around this still..

@BillM223 

Please see this discussion.

Note that the solution here assumes that you have the CD/download software and can get into Forms mode. I have not found anything for Online users.

I also do not know how the "0" got on the form - it may have been something entered on the NY interview, but I don't know what.

I found a different workaround accidentally. I entered my previous year's Adjusted Gross Income in the slot that asked for it as an option for completing the return, and whoosh, my eFiled return was accepted by NY State.

Odd, eh?!

Orrie

Yes, very odd - I don't what last year's AGI has to do with a solar credit. But all's well that ends well.

Hey Orrie–

What slot are you referring to? Can you be a little more specific? Thank you!

@OrrieF just wanted to make sure to tag you!

I'm having the same issue. Says I can't efile for nys for the solar credit. How can I fix please?

@NysHeather

You may have a form 5695, Residential Energy Credit, or New York form  IT-255 in your program from a previous year. If you think it does not apply to you, you can delete the forms as follows:

A simple way to delete forms in TurboTax online is to use the Tax Tools menu option, which is on your left menu bar when you are working in your program. Then, choose Tools and then Delete a form.

If you are working in the download TurboTax program, use the Forms Mode on your menu bar to bring up the form you want to delete, then choose the Delete Form option at the bottom of the form.

I am having the same error but don't have any of those forms to delete?

I am having the same problem. Nothing is working!!!!!!!!

@AKHOZOURI and @dugan1979 can you please clarify what state returns you are trying to e-file, Are you filing a New York return?

I've looked the same.  NYS wont file due to solar credit carryover.  I dont have nor ever had this credit.  I went into the tax tools forms and dont have either of the two forms mentioned above.  

Very frustrating that I cant file... 

Finally got it to work by searching old

thread posts 

If you have an on-line version of Turbotax, you can't see lines so you have to go to the section "Other Tax Credits" then "Non-Refundable Credits".  After you get to that section, make sure those boxes are blank!  I had zeros in both boxes.  

For New York filers:

View > Forms > Scroll down and select IT 255 (IT 218) > Select “No” for the first question.

“IT 255 (IT 218)” is the form to Claim for Home Energy System Equipment Credit.

mine too and NY state will not accept mail in taxes ugggg i have spent hours trying to correct wher is it what line

val