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Level 3
posted Dec 28, 2024 4:05:43 PM

Turbo Tax doesn't allow me to enter my property tax in 2024

I received my mother's house as my share of the estate.  I paid the 2024/2025 property tax on 06 December 2024.  Every time that I enter the data the following is displayed.


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24 Replies
Level 15
Dec 28, 2024 4:49:49 PM

Did you click "Enter info" at the bottom of the screen that you posted? What happens when you do that?


Are you working on the tax return for the estate or on your personal tax return?


Are you using the web-based TurboTax Online or the downloaded desktop TurboTax software? What version are you using (Basic, Deluxe, etc.)?

 

Level 3
Dec 28, 2024 5:27:23 PM

I have clicked on the "Enter info" link.  It returns you to the "Your 2024 Deductions & Credits" page.

 

This is my 2024 Personal Return.  My brother had the honor of preparing our mother's estate return.

 

I use Turbo Tax Premier.  (In 2019, I did get around to tossing my ChipSoft Turbo Tax installation floppy disks.)

 

 

Level 15
Dec 28, 2024 5:28:53 PM

It's still early.  That section may not be ready yet.  There are many many updates to come.  

Level 15
Dec 28, 2024 7:16:18 PM

@mcampbellcrockett 

I don't have any trouble entering property tax in TurboTax Premier. I get the same message that you got only if I enter foreign real estate tax. Did you enter the tax in the box for foreign real estate taxes? Is your mother's house in another country? You can only deduct real estate tax on property that is in the United States. Foreign real estate tax is not deductible.

 

Level 15
Dec 28, 2024 7:18:38 PM

@mcampbellcrockett 

Also, make sure your TurboTax software is updated.

 

New Member
Dec 29, 2024 7:22:59 AM

Have always purchased and used well before this time on prior versions and never had this many outstanding issue.  Hope the supporting documentation list is added back to the entry tabs.

Level 3
Dec 30, 2024 6:39:16 PM

I had been using Turbo Tax prior to Intuit's acquiring the product from ChipSoft.   I have purchased Turbo Tax through Intuit's Turbo Tax Advantage program since it became available.

 

I retired at age 68 in 2013 and moved to my mother's home in 2019 after my wife died.  I have been responsible for the HMO fees and Property Taxes since my mother's death in 2022 although they were paid in the name of my mother's estate.  I did pay some cash to the estate for the house to ensure that I and my siblings received equal shares of the estate.

 

I've never used Intuit's "Walk me through everything" procedure.  I've always used the "I'll choose what I work on" approach.  This has allowed me to enter data into Turbo Tax as it arrives instead of waiting until March for my my income data to be reported.

 

Anyway, this is the first time that I've had a problem of entering data into Turbo Tax. 

 

 

Level 15
Dec 31, 2024 10:35:26 AM

@mcampbellcrockett   Are you still having a problem?  This post is about entering Social Security but I think it works for other places too.

 

If you can't enter your Social Security in the boxes or there is a 0 in a box, try deleting the form. See this thread for things to try. See Critter-3 post for how to fix it.
https://ttlc.intuit.com/community/retirement/discussion/i-keep-attempting-to-enter-both-my-spouse-and-my-ssa-1099-sm-but-turbo-tax-won-t-let-me-enter-any/00/1427062


In the box with $0 income double-click in that box and a Supporting Details window should open where you can enter the correct amount. Or highlight the box and use Ctrl + I to open the Supporting Details window

 

And another post…..
https://ttlc.intuit.com/community/state-taxes/discussion/enter-error-ss-wages/00/3181801

 

Level 3
Jan 3, 2025 12:47:07 PM

I totally agree, this year things are way more delayed than previous years and many things are not working correctly. In this case they are not even posting a date for the update. In my case it is simply my personal property taxes.

Level 3
Jan 5, 2025 1:28:52 PM

I am having the exact same issue, version 0265.

I've been using TT for decades, this year I feel I can't work for more than five minutes without uncovering a bug. 

Level 1
Jan 7, 2025 3:23:18 PM

I'm having the same problem. TurboTax Deluxe 2024, version 0265. Click "Enger info" and TurboTax returns to 2024 Deductions and Credits. With quarterly taxes due next week, it would be great to have an estimate of where I am for the year.

Level 15
Jan 7, 2025 3:29:01 PM


@djlivingstone wrote:

I'm having the same problem. TurboTax Deluxe 2024, version 0265. Click "Enger info" and TurboTax returns to 2024 Deductions and Credits. With quarterly taxes due next week, it would be great to have an estimate of where I am for the year.


Since you are having an issue with the Deluxe desktop edition, try using the TurboTax calculator TaxCaster to get an estimate of the taxes owed or the tax refund for 2024 - https://turbotax.intuit.com/tax-tools/calculators/taxcaster/

New Member
Jan 8, 2025 8:50:10 AM

I am also experiencing the same problem   Just spent 20 minutess on phone with a tech.    No resolution   Please advise if this is a know software problem to be fixed

 

Level 2
Jan 8, 2025 3:02:30 PM

I had to manually insert the taxes in Schedule A and it bypassed the error. Hope this helps.

Level 2
Jan 8, 2025 3:52:37 PM

I had the same problem trying to enter Property Tax. I always enter deductions as so as I get TurboTax and before I get any 1099s. The trick of using Schedule A  (accessed via forms option) is a good workaround and avoids the entry bug. I sure hope I do not encounter any more bugs.

Level 3
Jan 8, 2025 9:16:42 PM

Thanks that solved this issue, now just waiting for other updates that are all flag with an update date in the next few weeks. An update did come out today which included some of the state updates, not sure if it solved this problem since I entered the numbers earlier today.

Level 2
Jan 9, 2025 12:01:12 PM

Thanks for posting this

 

The one thing that would be nice is when they notate the the link is broken so we stop wasting time.

 

This is now January 9th, and this is first real update in a while

When the screen rolls back to Deductions after selecting Property Tax it's annoying. 

 

This happened as well with another screen

Might have been 1098 T 

It wouldn't allow the screen to come up if you clicked directly on it. However, if you wen to "Visit All" I was able to get to the form.

Thanks again for posting. 

Level 1
Jan 12, 2025 7:31:59 PM

Ran into this problem as well tonight, with TT Home and Business download version.

I will try going through Schedule A.  If that does not work, I will return to this.

Level 15
Jan 12, 2025 8:06:02 PM

I have the Windows Home & Business program.  Property tax works for me.  Try updating your program.   Go up to Online-Check for Updates.  

Level 3
Jan 13, 2025 8:41:01 AM

It may be updated now after the 2 or 3 updates we got in the last week or so. We all had to use the form method to update it this year. Main issue was that unlike other sections that are still not ready this one did not have an expected date of update listed. Glad to see it worked for you.

Level 3
Jan 13, 2025 2:30:28 PM

It still doesn't work for me and I have the latest version according to the update feature.

 

I have been able to enter amounts by going directly to Schedule A in the forms.  

Level 2
Jan 16, 2025 3:11:54 PM

Do you work for TurboTax or are you just guessing? Turbo Tax needs to know about this problem and fix it. 

Level 2
Jan 16, 2025 4:18:58 PM

No, I do not work for TurboTax and No, I am not guessing. Use of Schedule A works as a workaround for entering Home Property Tax. No, I personally have not reported this problem to TurboTax support. I would expect TurboTax is monitoring this bulletin board so they should be aware of this problem. 

Level 2
Jan 16, 2025 7:06:37 PM

no i do NOT. I called them and got no results.  I figured a work around. Hope it helps