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New Member
posted Feb 16, 2021 1:17:38 PM

The system doesn't seem to let me enter donation amounts?

I enter the Charity name, click to add money and I get nothing?

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1 Replies
Intuit Alumni
Feb 20, 2021 10:50:40 AM

Try this and see if this clears the issue for you.  Please log completely out of TurboTax.  Then, in your browser, please clear your cache and delete your cookies.  After this, close completely out of the browser.  Re-open everything including logging back into TurboTax.  


For further instructions on how to clear cache and delete cookies, please see the links below:


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