Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jun 1, 2019 9:58:23 AM

Please forward the desktop software to install for my 2017 Home and office edition self-employed. Thanks

0 1 387
1 Best answer
Level 15
Jun 1, 2019 9:58:24 AM

Sorry, no one at the Answer Xchange can do that for you.  You have to purchase and download the desktop software yourself.  If you already paid for Self-Employed then customer support can push a download to you, but they are closed for the holiday, and will re-open on Wednesday, January 2.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 5 p.m. Monday - Friday Pacific time.

If you did not already pay for your 2017 software, then you will need to use a credit card to pay and then download it.

https://ttlc.intuit.com/questions/2559403-how-do-i-finish-a-prior-year-return-that-i-started-in-turbotax-online


When you complete your 2017 return, it has to be filed by mail.  When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.  Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS and/or your state received the return.


1 Replies
Level 15
Jun 1, 2019 9:58:24 AM

Sorry, no one at the Answer Xchange can do that for you.  You have to purchase and download the desktop software yourself.  If you already paid for Self-Employed then customer support can push a download to you, but they are closed for the holiday, and will re-open on Wednesday, January 2.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 5 p.m. Monday - Friday Pacific time.

If you did not already pay for your 2017 software, then you will need to use a credit card to pay and then download it.

https://ttlc.intuit.com/questions/2559403-how-do-i-finish-a-prior-year-return-that-i-started-in-turbotax-online


When you complete your 2017 return, it has to be filed by mail.  When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.  Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS and/or your state received the return.