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New Member
posted Jan 22, 2025 8:46:03 PM

my zip code isn't working for foreign or u.s territory under care provider

zip code does not match state selected

0 7 1240
7 Replies
Expert Alumni
Jan 24, 2025 6:48:42 AM

It depends. Try using the steps that DanaB27 used in her post to report a foreign Day Care provider,

 

  1. "Login to your TurboTax Account 
  2. Click on  "Search" on the top and type “child care”
  3. Click on “Jump to child care”
  4. Continue until "Let's get some info about your care provider" screen and select "Other" and then "Foreign Provider"
  5. Fill in the information and see if this will satisfy the zip code requirement.

New Member
Feb 6, 2025 7:51:49 PM

After Foreign or U.S. Territory is selected there should be an option to choose which U.S. Territory so the Zip code can match. Intuit needs an update to correct this or it can cost customers to loose on tax deductions.  How to get this correction done ASAP.

Level 15
Feb 6, 2025 8:05:09 PM

@IPV When entering your Mailing Address, in the box labeled Type of mailing address, from the dropdown choose U.S. territory.  Then enter your address and city.  In the box labeled U.S. territory select your territory.  Then enter the zip code for your address.

Expert Alumni
Feb 6, 2025 8:10:58 PM

You have to change the TYPE of address to get a drop-down of the territories.   

 

@IPV 

New Member
Apr 6, 2025 12:34:10 AM

Is there an Update?  I am done but it keeps coming back to this error.

New Member
Apr 6, 2025 12:37:36 AM

This is done at the beginning of the tax credit, when you go through it stops and say zip code not valid.  enter valid zip.   I did 

Expert Alumni
Apr 6, 2025 11:12:37 AM

If you have selected "Foreign Provider" and selected "Foreign or U.S. Territory" in the state drop down box, leave the zip code blank.  This will allow you to proceed without the error.

@Margaret671