I'm trying to enter my mortgage interest on my duplex property page. it keeps saying "not started" and Zero for 2020 even though I have entered it already.

The screen is showing my 2019 information. I have tried reloading the page several times.

Level 9

Feb 19, 2021 10:07:55 AM

Here are steps to try and clear the problem where mortgage interest says "not started":

For desktop versions:

In Forms view, locate and click on Tax & Int Wks on the left from the forms list
On the form, scroll to Mortgage Interest Limited Smart Worksheet
Click on NO to the right of the question, Does your mortgage interest need to be limited

For online versions:

Under Deductions & Credits, expand the menu for Your Home
Click Start/Revisit next to Mortgage Interest and Refinancing (Form 1098)
Click through until you get to a screen that says Do any of these situations apply to you? Mark Yes.
On the next screen, take out the zero.
Click back and choose No.

This answer was provided by DoninGA