See if you have more than 2 accounts (User IDs) without realizing it.
You can have up to 5 accounts that use the same
email address for notification purposes. A User ID may be an email
address, but it doesn't have to be. It might be only part of an email
address, or it can be anything at all.
See if you have more than 2 accounts (User IDs) without realizing it.
You can have up to 5 accounts that use the same
email address for notification purposes. A User ID may be an email
address, but it doesn't have to be. It might be only part of an email
address, or it can be anything at all.
I tried what is outlined by Mesquitebean and it doesn't work. On the phone w/ Intuit for 30 min and they couldn't help. The said they opened a trouble ticket. The support tech made it sound like they won't be able to retrieve my data...which is very disappointing. It was saved on their server and now its gone...and they have no answers... This isn't what I would expect from Intuit.
@jmschmidt123 So Support confirmed you only have one account?
Are you using this link to log into ItsDeductible?
https://turbotax.intuit.com/personal-taxes/itsdeductible/
3 or so years ago, Intuit tried a revised Beta ItsDeductible and it had a lot of problems, and they quickly abandoned it. Be sure you don't have an old link that went to the Beta site.
@SteamTrain Do you have anything to add here?
Hi,
I've got two accounts (I just ran the check and recalled two accounts) and neither has data now. I've checked all the way back to 2017, and I've been using Its Deductible and made entries every year since.
It is all gone.
Has anyone ever been able to recover their data? Is this another reason to abandon Intuit?