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New Member
posted Mar 25, 2021 4:49:14 PM

Can't input and fix childcare issues and now they are all deleted and still can't input childcare data.

Childcare input not being available or able to edit or input in frustrating.  Do I need to restart the whole tax form.

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1 Replies
Intuit Alumni
Mar 30, 2021 9:36:15 AM

Try this and see if this clears the issue for you.  Please log completely out of TurboTax.  Then, in your browser, please clear your cache and delete your cookies.  After this, close completely out of the browser.  Re-open everything including logging back into TurboTax.  Also, you can try completing your return in a different browser as well.  


For further instructions on how to clear cache and delete cookies, please see the links below:


Clear Cache

Delete Cookies